News photo illustrating: Virgin Media fined for mishandling cancellation calls

Virgin Media fined for mishandling cancellation calls

WorldBy 1 min read

Published by The Daily Lens · Source: BBC Top

Virgin Media has been fined by the UK's communications regulator Ofcom for mishandling millions of customer calls attempting to cancel contracts. The regulator found the company failed to properly handle calls from customers seeking to terminate services.

Over nearly three years, millions of calls were

Virgin Media FinedVirgin MediaFined Mishandling

Sources: BBC Top

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